Tyler A. Feller

tylerfeller@rocketmail.com

Cell 321.684.2146

OBJECTIVE

Gain a position where my years of computer and technical experience complemented with an outstanding background of leadership and problem solving using a common sense approach can be utilized.

 

WORK EXPERIENCE

 

Field Service Representative (FSR) (January 2014-Present)

Perfect WiFi | Weston, FL

Guest WiFi Installation and Management

 

JOB DESCRIPTION: Setup/Install/Program/Provide instruction and support on a WiFi Network that meets customer requirements. FSR’s are required to train employees and customers on system use in a formal classroom environment and in the field as well as provide technical support either over the phone, via remote access, or in person. Maintains an in depth comprehension of customer software applications and electronics. Meets the requirements of both a Field Service Technician and a Cable Installer. HHigh display of computer literacy with experience installing computer systems, fiber optics, networks and use of the internet. Exceptional customer interaction skills and communication abilities. Must be available to travel on short notice.

 

Field Service Representative (FSR) and FSR Instructor (October 2010-January 2014)

South Florida Electric, LLC | Lake Worth, FL

Energy Controls and Management

 

JOB DESCRIPTION: Setup/Install/Program/Provide instruction and support on an Energy Control System (ECS) that meets customer requirements as well as train future FSR’s. FSR’s and Instructors are required to train employees and customers on system use in a formal classroom environment and in the field as well as provide technical support either over the phone, via remote access, or in person. Maintains an in depth comprehension of customer software applications and electronics. Meets the requirements of both a Field Service Technician and a Cable Installer. HHigh display of computer literacy with experience installing computer systems, fiber optics, networks and use of the internet. Exceptional customer interaction skills and communication abilities. Must be available to travel on short notice.

 

Federal Emergency Management Agency (FEMA) Electrical Supervisor (Nov. 2012)

South Florida Electric, LLC | Lake Worth, FL

Hurricane Sandy Relief Effort | Joint Base McGuire-Dix-Lakehurst, NJ

 

JOB DESCRIPTION: The Electrical Supervisor (ES) is responsible for doing an inventory of all equipment and Bill of Materials (BOM). The ES is the direct supervisor of all Electrical Installation Teams. The ES will ensure all electricians have the proper certifications/licenses required for assigned tasks. The ES will ensure all electricians, and helpers, are able to perform assigned duties. The ES will check all paperwork prior to being submitted to admin staff. The ES will identify the Electrical Installation Team for each installation, ensure they acquire the proper BOM, a Site Condition Report, and the installation order then send them to the installation site. The ES will be available 24 hours a day (telephonically) in case of an emergency install. The ES ensures the highest safety precautions are followed for installations. The ES will do all coordination with the local utilities for installation and removal. The ES will spot check installations at every opportunity. Each Electrical Installation Team will be assessed on installation procedures and completed installations. The ES will assess any and all damages; generator damage during installation or operations, and facility damage.

H

Project Manager (September 2010-October 2010)

South Florida Electric, LLC | Lake Worth, FL

Energy Controls and Management

 

JOB DESCRIPTION: Oversees Project Completion from beginning to end. Relied on to provide interpretation and application of contractual and engineering documentation, prepare written reports and effectively communicate with personal contacts. Provide instruction and support to contractors installing an Energy Control System. Requires scheduling proficiency as well as exceptional customer interaction skills and communication abilities. Must be available to travel on short notice.

 

Field Service Representative (FSR) (December 2009-September 2010)

South Florida Electric, LLC | Lake Worth, FL

Energy Controls and Management

 

JOB DESCRIPTION: Setup/Install/Program/Provide instruction and support on an Energy Control System (ECS) that meets customer requirements. FSR’s are required to train employees and customers on system use in a formal classroom environment and in the field as well as provide technical support either over the phone, via remote access, or in person. Maintains an in depth comprehension of customer software applications and electronics. Meets the requirements of both a Field Service Technician and a Cable Installer. HHigh display of computer literacy with experience installing computer systems, fiber optics, networks and use of the internet. Exceptional customer interaction skills and communication abilities. Must be available to travel on short notice.

 

Field Service Technician (June 2009-December 2009)

South Florida Electric, LLC | Lake Worth, FL

Energy Controls and Management

 

JOB DESCRIPTION: Setup/Program an Energy Control System (ECS) that meets customer requirements. A Field Service Technician must be comfortable with computer and network setup/troubleshooting knowledge. They have a firm grasp of the systems they are operating and should be able to diagnose system issues and determine a solution. Must be available to travel on short notice.

 

Cable Installer (May 2009)

South Florida Electric, LLC | Lake Worth, FL

Energy Controls and Management

 

JOB DESCRIPTION: Install an Energy Control System (ECS) that meets customer requirements. Working with your hands, diagnostic equipment and complex machines is part of the job. Must be Aerial Work Platform (AWP) certified and have completed a 10-hour Occupational Safety and Health Administration (OSHA) course in Construction Safety and Health. Must be available to travel on short notice.

 

EDUCATION/CERTIFICATIONS

 

Florida State Fire College (F.S.F.C.) - 2009

·   F.S.F.C. Firefighter I

·   L-180 Human Factors on the Fireline

·   S-110 Basic Wildland Fire Orientation

·   S-190 Introduction to Wildland Fire Behavior

·   S-130 Wildland Firefighter Training “Type-2”

 

Brevard Community College 26 Credits - 2008/2009

 

FEMA Emergency Management Institute - 2008

·   ICS-100 Introduction to Incident Command System (ICS)

·   ICS-200 ICS for Single Resources and Initial Action Incidents

·   ICS-700 National Incident Management System (NIMS) an Introduction

·   ICS-800 National Response Framework, an Introduction

 

Melbourne High School (MHS) Class of 2008

·   Florida Bright Futures Scholarship recipient for maintaining over a 3.5 GPA

 

OTHER EXPERIENCE/ACHIEVEMENTS

·               2 years of volunteer firefighting service from April 2008-June 2010

·               I have lived aboard, operated, navigated and maintained a 40+ foot ship traveling internationally for the past 3 years, logging over 3000 miles

·               4 year Letterman in wrestling at MHS - voted MVP (2008) and Rookie of the Year (2005)

·               Starting Cornerback for MHS’s Varsity Football District Championship team and voted Most Improved Player (2008)

 

REFERENCES   

 

Upon Request